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Privacy Policy

This privacy statement covers the following topics:

Information about us and our website
Ways we collect information
Monitoring of email
Web statistics
Disclosure of information
Access to your personal information
Links to other sites
Notification of changes to our privacy statement
Privacy and data protection

Our privacy statement explains how we collect, use and disclose information that you provide through the Dundonald International Ice Bowl website. 

When you use this site, you agree to the collection, use and disclosure of that information, in accordance with this privacy statement.

We are committed to fulfilling our responsibilities under the Data Protection Act 1998.  We are notified to the Information Commissioner as a data controller and have taken appropriate steps to protect your privacy and information.

The Dundonald International Ice Bowl website is owned, managed and run by Lisburn & Castlereagh City Council.  Our address is: 

Dundonald International Ice Bowl, 111 Old Dundonald Road, Dundonald, BT16 1XT

Our privacy statement covers the Dundonald International Ice Bowl website - only.

If you have any queries about the site, contact us at: 

Sports Services Marketing Section, Dundonald International Ice Bowl, 111 Old Dundonald Road, Dundonald, BT16 1XT. 


Some areas of this site require you to actively submit information in order for you to benefit from specific features, such as our range of online services, for example, email, online application forms or online payments. 

Ways we collect information 

You will be informed at each of these information collection points what information is required and what information is optional. 

Some of this information may be personal data (information that can be uniquely identified with you, such as your name, address, email address, phone number). 

We only collect such information when you choose to supply it to us and it is processed in accordance with the Data Protection Act 1998. 

Information is also gathered without you actively providing it, using various technologies and methods such as Internet Protocol (IP) addresses and cookies.  These methods do not collect or store personal information.

An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the internet.  We collect IP addresses for the purposes of system administration and to audit the use of our site. 

IP addresses

Each time you log onto our site and each time you request one of our pages, our server logs your IP address. Although we log your session with us, we will not normally link your IP address to anything that can enable us to identify you.  However, we can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, site, users or others. 

We use a number of cookies on our website.  Find out more about our use of cookies 
We may monitor your email and other online communications with us (this includes any member of staff).  Any such monitoring will take place in accordance with the law. We use log files generated by our web servers to analyse site usage and statistics but the files do not identify any personal information. 

Cookies Monitoring of Email Web Statistics

Log file analysis helps us to understand usage patterns on our website and to make improvements to our service. 
Dundonald International Ice Bowl is a Council facility and personal data may be internally shared when there is a necessary and legitimate need to do so.  We may use information you provide through this site to improve the content, to customise the site to your preferences, for research, to communicate information to you or for marketing purposes, if you have requested it, and for the purposes specified in this privacy statement. 

Disclosure of information 

We do not disclose any information you provide through the site to any other individuals or organisations (third parties), except where: 

• such disclosures are necessary to fulfil our service obligations to you, in which case we will require such third parties to agree to treat it in accordance with this privacy statement
• required by applicable laws, courts orders or government regulations (for example, to prevent or detect crime)
• you give us permission to do so
• for online payments, we will pass your details securely to WorldPay through a 128-bit Secure Socket Layer connection (SSL). 
We will take all reasonable steps in accordance with our legal obligations to update or correct your personal information in our possession that you submit through this site. 

Access to your personal information 

You have a right to ask to see details of any personal information that we hold about you and Section 7 of the Data Protection Act 1998 provides you with this right to apply.  It gives you rights in relation to how personal information about you is obtained, processed, stored and disclosed to others. 

You are entitled to know: what type of information is being held, what purpose the information is being used for and who has access to the information and who it may be disclosed.

To do this, contact us at: 

Data Protection Officer, Lisburn & Castlereagh City Council, Civic Headquarters, Lagan Valley Island, Lisburn, BT27 4RL
We have a legal duty to protect your privacy.  We take all appropriate steps to protect any information you submit through our website, in accordance with legislation such as the Data Protection Act 1998.


We take care to protect your personal information as you transmit it from your computer to our site and to protect such information from loss, misuse, and unauthorised access, disclosure, alteration or destruction.  We use leading technologies and encryption software to safeguard your data and operate strict security standards to prevent any unauthorised access to it.

Where you use passwords, ID numbers, or other special access features on this site, you also have a responsibility to take reasonable steps to safeguard them. 
This site contains links and references to other websites.  This privacy statement does not apply to those websites and we encourage you to read the privacy statement of every website you visit. 
We will post details of any changes to our privacy statement on this website to help make sure you are always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties.

Links to other websites Notification of changes to our privacy statement 

This privacy statement was last updated in March 2015 to include information on cookies. 
L&CCC is committed to fulfilling its responsibilities under the Data Protection Act 1998.  It is notified to the Information Commissioner as data controller and takes appropriate steps to protect your privacy and information. 

 Privacy and data protection

The personal information you choose to provide, such as your name, address and other contact details, will be processed in accordance with the Data Protection Act.  It will only be used to communicate with you about a service or information you have requested. 

Your personal information will only be made available to the appropriate council staff involved in the provision of this service and the representatives of WorldPay service who assist with the administration of your payment. 

Your personal information will not be disclosed to any outside organisation without your consent, except where it is necessary for the council to do so to comply with the law or provide this service.