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Customer Service Standards

We value your comments

Dundonald  International Ice Bowl takes pride in providing a high standard of customer service.  To ensure we are continually improving on our service, we value all feedback from our customers. 

Lisburn & Castlereagh City Council aims to provide an effective and efficient service to all its ratepayers and customers. If on occasions, the service is not as you would expect, the Council would like to know about it. 

To make complaint, comment or compliment please click here or contact us by email at Customer.Care@lisburncastlereagh.gov.uk or telephone: 028 9244 7559.

Lisburn & Castlereagh City Council aims to resolve complaints as efficiently and effectively as possible. On receipt of your complaint, it will be acknowledged and directed to the appropriate department.

Dundonald International Ice Bowl Management

Below are details of our management structure, if you wish to contact us.

Mr Brendan Courtney – Head of Sports Services. E: Brendan.Courtney@lisburncastlereagh.gov.uk

Mario Scappaticci –  Area Manager Major Facilities. E: Mario.Scappaticci@lisburncastlereagh.gov.uk

Mr Stewart Wray – Operations Manager. E: Stewart.Wray@lisburncastlereagh.gov.uk