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THE HEROS Programme Takes To The Ice

THE HEROS Programme Takes To The Ice

14 August 2018

Dundonald International Ice Bowl has hosted the 11th year of the highly successful cross community Giants HEROS Programme with an energy packed ice hockey camp and big game, involving over 50 young people from Lisburn, Belfast, Bangor, Holywood, Swords, Dublin and Kinloss in Scotland.

The programme aims to use ice hockey and other shared experiences as catalysts to bring young people together to develop their leadership skills and promote a greater understanding and respect for each other.  It builds on a successful model developed by the youth partners; Crosscare, Army Welfare Services, Ballynafeigh Community  Development Association and the DICE project, along with the international partners H.E.R.O.S Canada.

As part of this year’s programme, the young people spent 3 hours each day on the ice at the Dundonald facility, alongside Canadian HEROS volunteers.  At the end of the week, the children had the opportunity to showcase their new skills with a fun ice hockey tournament watched by their friends and family.

Chairman of the Council`s Leisure & Community Development Committee, Alderman Paul Porter was delighted to host the ice hockey camp at Dundonald International Ice Bowl: “The Council was pleased to support the HEROS programme for another year and welcome the many young people, coaches and volunteers to our ice rink in Dundonald.

“Sport plays an important role in bringing young people together to take part in positive activity which promotes a culture of teamwork and understanding for one another. I would like to thank the organisers and Canadian HEROS volunteers for delivering such an innovative programme which will hopefully have a major impact on the lives of these young people as they apply their new skills and experiences off the ice.”

Organiser Ken McQuillan added, “The programme works towards giving young people a unique opportunity to learn and develop life skills in ice hockey while developing aspirations for themselves and building relationships between young people from different backgrounds. 

“The programme has been running for 11 years and we are delighted to celebrate the talent, friendships and skills being developed as a result of the programme.  We hope that every young person gains from the experience and takes away positive messages from this unique project.”

Council’s Sports Services Unit Achieves Customer Service Excellence Award

Council’s Sports Services Unit Achieves Customer Service Excellence Award

10 August 2018

Lisburn & Castlereagh City Council’s Sports Services Unit has been recognised for its excellent standard of customer service after achieving the Cabinet Office’s prestigious, Customer Services Excellence Award.

The award was presented in recognition of the Unit’s customer focused service and commitment to continuous improvement, following a formal three day assessment against extensive pre-set criteria.  This included customer insights, organisation culture, information & access, delivery of service and timeliness & quality of service.

The accolade was obtained for Sport Service’s nine service areas, making it the largest Local Authority Unit in Northern Ireland to achieve the award.  Facilities and services encompassed within the Unit include Lagan Valley LeisurePlex, Dundonald International Ice Bowl, Lough Moss Leisure Centre, Castlereagh Hills Golf Course, Aberdelghy Golf Course, Glenmore Activity Centre, Grove Activity Centre, Kilmakee Activity Centre and Sports Development.

Speaking about the success, Chairman of the Council’s Leisure & Community Development Committee, Alderman Paul Porter said, “The Sports Services Unit takes great pride in putting the customer at the heart of their service provision therefore I am delighted that the hard work of the staff has been formally recognised through the achievement of the Customer Service Excellence Award.

“It is also a great honour to be the largest Local Authority Unit in Northern Ireland to achieve this award, which is testimony to the Council’s commitment to drive customer focused change and ensure our service is efficient, effective, equitable and empowering for all.

“The fact our Sports Service Unit attracts just under 1.7 million visitors per year and offers a diverse range of programmes and activities for all ages makes this achievement even more significant, particularly as it highlights to customers that they can be assured of the same excellent standard of service no matter what Sports Services facility they visit.

“The assessor’s report was also extremely complementary and gave particular praise to the staff across the Unit, commenting that staff were polite and friendly and went the extra mile to deliver an exceptional personalised customer experience, which is an excellent endorsement.

“I would like to congratulate all the staff who played a vital role in the achievement of this fantastic accomplishment and thank them for their level of commitment to serving our customers. I have no doubt that these high standards will develop year on year as everyone continues to work together to improve the service and meet the changing needs of our customers.”

Gary Swarbrooke, Director of CSE Assessment Services added: “Lisburn & Castlereagh Sports Services has achieved this prestigious award and for an organisation of this complexity to obtain the accreditation is a significant achievement.

“This result is a reflection of the time, effort and commitment that has been put into providing excellent customer service. The assessor praised the entire team and commented on the scale of the commitment to delivering an excellent customer experience.”

Assessor Lynda Willis also commented, “Even though the Council merged three years ago, there was strong evidence of staff working well together with a common aim to deliver excellence in customer service, creating a customer focused culture within the Unit.

“Well done Lisburn & Castlereagh City Council Sports Services Unit from Assessment Services.”

August Ice Skating Lessons

August Ice Skating Lessons

20 August 2018

Whether you are a fan of ice skating, interested in a new hobby or would like to skate for fun, then learn the right way with a course of ice skating lessons.

Our summer ice skating course will run from Monday 20th August- Friday 24th August.

If you would like further information or to register, please call the sales team on 028 90809 129/123.

Tenpin Bowling at the Special Olympics Ireland Games

Tenpin Bowling at the Special Olympics Ireland Games

A massive congratulations to Special Olympics Athlete, Matthew Emerson, who had a weekend he will remember, representing Team Ulster and winning a 5th place ribbon as well as a Gold Medal in Tenpin Bowling at the Special Olympics Ireland Games which were held in Dublin.

Matthew is a member of Pin Pals Special Olympics Club who meet every Wednesday here at Dundonald International Ice Bowl. Matthew dropped in to show us his medal, along with his Doubles partner Michael Ferguson, who also won a Silver Medal in the Singles competition.

At the moment there are 21 Members in the Pin Pals Special Olympics Club which is run by a team of 10 Special Olympics Volunteers.

This is the first time that Matthew and Michael have represented Team Ulster at the Ireland Games. Now both Matthew's and Michael's families wait to find out if they will make it through to the World Games being held in Abu Dhabi in 2019. We wish them both the best of luck!

Quadrangular Pickleball Tournament

Quadrangular Pickleball Tournament

31 August 2018

Quadrangular Pickleball Tournament will take place on Friday 31st August, Saturday 1st and Sunday 2nd September

NEW Mission Inflatable

NEW Mission Inflatable

Make a splash at our new water inflatables!

Take on the challenge of demolition balls, rollers, slides and our amazing Giants Causeway feature.

Available from 27th May.

Clip n Climb Launch New Augmented Climbing Wall

Clip n Climb Launch New Augmented Climbing Wall

31 January 2018

The Mayor of Lisburn & Castlereagh City Council, Councillor Tim Morrow along with the Chairman of the Council’s Leisure and Community Development Committee, Alderman James Tinsley attended the launch of Clip n Climb’s new augmented climbing wall at Dundonald International Ice Bowl.

Register Now!

Register Now!

18 January 2018

Join our Learn to Skate Programme

Are you watching Dancing on Ice and got the buzz for ice skating?  Then why not learn to skate with a course of ice skating lessons. 

We are now taking bookings for our Learn to Skate programme commencing on the Friday 16th February at 5.30pm, Saturday 17th and Sunday 18th February at 10.30am. 

All courses are delivered over 6 weeks with a NISA qualified coach. Courses cater for beginners and help skaters progress from Grade 1 to Grade 10. What’s more free ice time is also available after each lesson to practice your new skills!

Adult and children can learn to skate for £57. Your little ones aged 3-4 years can also learn to skate for £45.  Courses will also run on Friday 13th, Saturday 14th and Sunday 15th April, and Friday 25th, Saturday 26th and Sunday 27th May.

If you would like further information or to register, please call the sales team on 028 9080 129/123. 

Swaziland Choir visit Dundonald Ice Bowl

Swaziland Choir visit Dundonald Ice Bowl

07 March 2017

Lisburn & Castlereagh City Council has welcomed a group of sixteen children and young people from Khulula Choir in Swaziland to Dundonald International Ice Bowl this week. The choir, who are visiting Northern Ireland for the next 14 days, were invited by the Mayor, Councillor Thomas Beckett to the Dundonald leisure facility for a well-deserved break during their busy schedule.

Under the care of Challenge Ministries, the choir have made the long trip from Mbabana, the capital city of Swaziland, to embark on a tour of England and Northern Ireland. The choir are aged between 6 and 18 years and represent the many children of Swaziland who are found orphaned or in vulnerable situations.

Speaking at the visit, the Mayor of Lisburn & Castlereagh City Council, Councillor Thomas Beckett said, “I am honoured to welcome the Khulula Choir to Dundonald International Ice Bowl. The children are an inspiration to others as they embrace the world with such enthusiasm and joy despite the many challenges they have faced in their young lives. I was personally thrilled that the choir took time out of their activities to perform two traditional songs from their homeland; an experience which was outstanding and memorable for everyone listening within the facility.”

“I would like to thank Gary Armstrong from Newtownards Elim Church for co-ordinating the visit and wish the choir every success in their tour across Northern Ireland.”

Dundonald Ice Skating Club prepare for UK competition!

Dundonald Ice Skating Club prepare for UK competition!

16 March 2017

Lisburn & Castlereagh City Council welcomed talented figure skaters from Dundonald Ice Skating Club to Lagan Valley Island as they prepare to compete in the Deeside Ice Skating Club IJS Open Competition on Saturday 21st and Sunday 22nd June.

Aiming for top marks, twenty two young skaters will make their way to the Deeside Ice Skating Club in Cheshire to compete against some of the best figure skaters in the UK. A high level of competition is expected and for some, this will be their first competition in front of a panel of judges. 

Mayor of Lisburn & Castlereagh City Council, Councillor Thomas Beckett said, “The competition is a great opportunity for all twenty two figure skaters to put their hard work and training to the test and to showcase the breadth of talent that Dundonald Ice Skating Club has to offer.

“On behalf of Lisburn & Castlereagh City Council, I would like to wish the Club and competitors every success and most of all, enjoy the experience.”
Chair of Leisure and Community Development, Alderman Paul Porter added, “I would like to encourage all competitors, including those who are new to the competition arena, to give it their all, perform to the best of their ability and have fun.

“Competition in any sport is very demanding and requires a great deal of practice, patience and time; I have no doubt that the dedication and commitment of all competitors will ensure top marks and podium finishes.”

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